Need Help? We're Here for You.
At Zipplo, customer satisfaction is our top priority. Whether you have questions about your order, need product information, require assistance with shipping, returns, refunds, or simply want to get in touch, our support team is always ready to help.
We strive to provide a smooth and hassle-free shopping experience for every customer.
Customer Support
📧 Email: help.zipplo@gmail.com
⏰ Average Response Time: 6–24 Business Hours
🕒 Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Closed on Sundays and Public Holidays.
How Can We Help?
Our support team can assist you with:
✅ Order Status & Tracking
✅ Shipping & Delivery Queries
✅ Return & Replacement Requests
✅ Refund Assistance
✅ Product Information
✅ Payment Issues
✅ General Customer Support
Before Contacting Us
To help us resolve your query as quickly as possible, please include the following details in your email:
- Full Name
- Order Number (if applicable)
- Registered Email Address
- Contact Number
- Detailed Description of the Issue
For return, replacement, damaged, missing, or incorrect product claims, please also provide:
- Clear Product Photos
- Complete 360° Parcel Opening (Unboxing) Video
Important Notice
🚨 A complete 360° parcel opening (unboxing) video is mandatory for all damaged, missing, incorrect product, return, replacement, and refund claims.
Claims submitted without valid video proof may not be eligible for review or approval.
Business Information
Brand Name: Zipplo
Customer Support Email: help.zipplo@gmail.com
Service Area: Pan India
Our Commitment
We value your trust and are committed to providing reliable products and excellent customer service. Every customer inquiry is important to us, and we work hard to resolve all concerns promptly and professionally.
Thank you for choosing Zipplo.
Zipplo Customer Support Team
📧 help.zipplo@gmail.com
